Money

  • How can I send money?

    You can send money through our app/website by selecting the "Send Money" option, entering the recipient’s details, and choosing your payment method.

  • What information do I need to send money?

    You typically need the recipient's name, phone number or email address, and in some cases, their bank account details.

  • How long does it take for the recipient to get the money?

    How long does it take for the recipient to get the money? Transfer times vary: Instantly for wallet-to-wallet or same-network transfers. Note: Some banks may take 1-3 business days for bank transfers, depending on the destination and method used.

  • Are there any fees for sending money?

    Fees depend on the payment method and destination. You’ll see a fee summary before confirming the transaction.

  • Is it safe to send money online?

    Yes, we use encryption and other security measures to protect your data and transactions. Always verify the recipient’s details before sending.

Apply Insurance

  • How do I apply for insurance?

    You can apply online through our website, via our mobile app, or by speaking with one of our agents. The process includes filling out an application form and providing necessary documents.

  • What types of insurance can I apply for?

    We offer a range of insurance options including: Life Insurance Health Insurance Auto Insurance Home/Property Insurance Travel Insurance

  • What documents are required to apply?

    Typically, you’ll need: A valid ID (driver’s license, passport, etc.) Proof of address Income or employment verification (for life/health insurance) Vehicle or property details (for auto/home insurance)

  • How long does it take to get approved?

    Approval times vary: Instant or same-day for basic coverage with no medical exam Several days to weeks if additional information or medical exams are needed

  • Do I need a medical exam?

    Some insurance plans require a medical exam, especially for high-value life or health policies. Others offer simplified or no-exam options.

Apply Loan

  • What types of loans can I apply for?

    We offer several loan options, including: Personal Loans Home Loans / Mortgages Auto Loans Business Loans Student Loans

  • How do I apply for a loan?

    You can apply online, through our mobile app, or in person at a branch. You'll need to fill out an application and submit the required documents.

  • What documents do I need to apply?

    Commonly required documents include: Valid ID (e.g., driver’s license, passport) Proof of income (pay stubs, tax returns) Employment details Bank statements Credit history (for some loans)

  • How much can I borrow?

    The loan amount depends on your income, credit score, debt-to-income ratio, and the type of loan. Use our loan calculator to estimate eligibility.

  • What is the interest rate on a loan?

    Interest rates vary based on: Credit score Loan amount and term Type of loan Current market rates We’ll provide a personalized rate during your application.